How to Deal With Complaints 10 Steps (with Pictures), Making a Complaint - how to articles from

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How to Deal With Complaints



Updated: March 29, 2019



This article was co-authored by Trudi Griffin, LPC. Trudi Griffin is a Licensed Professional Counselor in Wisconsin. She received her MS in Clinical Mental Health Counseling from Marquette University in 2011.



There are 16 references cited in this article, which can be found at the bottom of the page.



Maybe you are dealing with complaints from customers in the workplace and you are trying to figure out the best way to manage your customer’s expectations. Or, maybe you are fielding complaints from your family and friends, but are not sure how to best address them. Rather than be overwhelmed by complaints from others, you can learn how to deal with them with tact and grace. To deal with complaints from customers or people in your social circles, you should address and validate the complaints, and then take steps to either make the person feel heard or offer solutions to the problem.

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